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Solution Engineer (f/m/d)

Permanent employee, Full-time · München

Your role
As a Solution Engineer at Workpath, you will work together with our Client Success and technical teams to onboard clients and successfully deliver technical projects with them.

Workpath sells strategy execution software-as-a-service to large European enterprises like Bosch, E.ON and Metro. At the core, our software enables clients to track Objectives and Key Results (OKRs). However, our product delivers the most value when it is connected to the clients’ IT systems with information on projects, tasks, resources and KPIs.

The Solution Engineer combines excellent client communication skills, structured thinking and a solid technical foundation. They fully understand our clients’ business needs and current IT infrastructure and take the lead in translating these requirements into innovative solutions.

You will initially report to the VP Engineering, though the plan is to form a Solution Engineering team in the Client Success organization in the mid term.
In this role you will
  • Take charge of onboarding new clients, with a focus on technical tasks such as importing data and setting up basic integrations such as single sign-on (SSO), in close collaboration with our software engineers.
  • Support the sales process by pitching technical solutions and collaborating on RFIs and written proposals.
  • Continuously deliver technical projects with lighthouse customers, discovering and navigating our clients’ requirements and constraints.
  • Collaborate closely with our Client Success team as well as our technical integrations team, specifically the technical product manager.
Your profile
  • Analytical thinking, structured work style and the ability to learn and adapt fast
  • Minimum of 3 years work experience as a client success manager, solutions architect, technical consultant or similar in fast-paced environment
  • Solid technical knowledge:
    • You will have to understand or learn what an Active Directory is, what the capabilities of a protocol like SAML are, how an API can be used to build custom integrations etc.
    • You should be able to familiarize yourself with the tools that our clients use in independent self-study (Azure DevOps, Microsoft Teams …).
    • However, no computer science background or coding skills are required!
  • Very strong communication (English required, German optional) and presentation skills
What you can expect
  •  A strong team and feedback culture in a setting where everyone supports each other             
  • Competitive salaries, opportunities for strong personal growth and the ability to take over significant responsibility in an organization that is constantly striving to be a role model                         
  • A product and service ecosystem with immense potential to reinvent the way millions of people work in Germany and internationally
About us
Workpath is a B2B SaaS startup headquartered in the heart of Munich. Our strategic workflow and analytics software drives agile management and business transformation for customers like SAP, Metro and Scout24. Join our fast-growing team that is working on shaping tomorrow’s working world by unleashing the potential of millions of employees in businesses all over the world.
Your application
We appreciate your interest in Workpath.

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