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IT Operations Manager (f/m/d)

Permanent employee, Full-time · München

Your role

As our first IT Operations Manager, you are responsible for establishing and maintaining world-class internal IT (processes). Your mission is to help the people at Workpath to do their job faster and better and contributing actively to our current growth and success. You have a strong service attitude to provide technical support to our users regarding all things hard- and software related. This is the right job for you if you are self‐motivated, directed with a positive hands-on and can-do-attitude and willing to work in an uncompromising, high pace, low-politics environment.

In this role you will
  • Be the go to person for all matters related to our hardware and software we use on a daily basis (mainly Mac, little bit of Windows, GSuite, Atlassian)
  • Implement and maintain IT processes and systems to enable large scale growth, e.g. a Mobile Device Management system
  • Closely collaborate with our Legal & Security and People teams to ensure compliance with security policies (e.g. ISO27001)
  • Own and continuously improve a great IT onboarding and support experience for our employees
  • Document system configurations and update existing system documentation
  • Own the IT procurement, on- and offboarding processes to ensure a smooth lifecycle
  • Provide individual and group training and support in a proactive manner
  • Maintain IT assets & inventories
Your profile
  • referred previous experience as an IT Administrator or Support Engineer in a high-paced environment
  • Basic knowledge of Servers, Networks and Databases and software tools such as GSuite and Atlassian is essential
  • Experience supporting Apple OS X and Windows 10 (optional) is essential
  • Ability to operate tools, components, and peripheral accessories in a cloud environment
  • Strong project management and analytical skills
  • Proactive mindset with a passion to build from scratch and drive continuous improvement
  • Tech-savvy, curiosity-driven, low-ego approach to collaboration, and a willingness to take ownership and push projects to completion
  • Effective communication with stakeholders across the company, demonstrated by the ability to explain complex topics in an understandable way
What you can expect
  • Work in the heart of Munich with flexible work arrangements and a high level of autonomy 
  • Be part of a value-driven, interdisciplinary team and shape the growing company with us
  • Have a steep learning curve and enhance your personal growth in an exciting tech space 
  • Competitive compensation in addition to benefits & perks such as mobility subsidy, personal development budget and Urban Sports Club membership 
  • Gain unique insights and have direct impact on the transformation of leading corporates
About us
Workpath is a B2B SaaS startup headquartered in the heart of Munich. Our strategic workflow and analytics software drives agile management and business transformation for customers like SAP, Metro and Scout24. Join our fast-growing team that is working on shaping tomorrow’s working world by unleashing the potential of millions of employees in businesses all over the world.
Your application
We appreciate your interest in Workpath.

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