As a Working Student in Customer Experience & Academy (m/f/d), you’ll play a key role in shaping how our customers discover Workpath and successfully execute their strategies — while advancing the Workpath Academy with innovative learning formats and AI-powered content.

• Develop and produce engaging customer learning experiences in our Workpath Academy including e-learnings, microlearnings, and videos to help customers onboard the Workpath platform and train methodologies for strategy execution

• Contribute to our content knowledge base by structuring and adding high-quality content pieces

• Own and enhance the Workpath product knowledge hub in our help center, and ensure excellent first-level product support for our customers.

• Experiment with and optimize the Academy’s tech stack (e.g., learning platforms, help center) to ensure effective use of tools, features, and data insights 

• Leverage AI and automation to create and deliver learning content 

• Collaborate cross functionally within Customer Experience, with our Product and Marketing teams on projects that impact Workpath’s positioning

• You’re an enrolled Master’s or Bachelor’s student in a relevant field (e.g. Business Administration, Technical Communication, Educational Technology, Media Informatics, Learning Sciences)

• You’ve gained first experience in a dynamic environment such as a tech startup or similar (internship or working student role)

• You have a strong affinity for technology and pick up new product knowledge quickly

• You’re curious about AI tools and have first project experience with automation or artificial intelligence

• You’re passionate about digital learning and enjoy creating engaging learning formats

• You’re a confident communicator, comfortable interacting with customers in both German and English fluently (C1)

• You work independently and proactively, think analytically, and approach challenges with a structured, results-oriented mindset

• Responsibility and shaping: Take over responsibility early, gain direct exposure to the leadership team and shape the development of our Academy

• Flexibility: Benefit from mobile working and adjust your working hours to fit your studies

• Professional growth: We offer a structured feedback and development cycle with 360-degree feedback twice a year

• Passionate and ambitious team: Work directly with our leadership team to learn from senior leaders and enjoy the thrill of building together

• Compensation and Benefits: Competitive salary, a personal development budget and non-cash benefits through a cooperation with our partner Hrmony

If you’re passionate about driving impact in a fast-moving startup and helping organizations execute their strategy, we’d love to hear from you. Gabriela and Patricia are excited to receive your application.